What Microsoft Dynamics 365 consulting services does Techno Exponent offer?

We offer generative AI model development, GPT integrations, generative AI consulting, GAN development, LLM testing and fine-tuning, generative AI model replication, RAG solutions, and ongoing support and maintenance. This covers the full lifecycle, so you don't need multiple vendors.

What is RAG, and why does my business need it?

Retrieval-Augmented Generation (RAG) connects a language model to your own documents and knowledge base, so its answers are based on your data rather than generic training data. Our RAG solutions cover document ingestion, chunking strategy, embedding model selection, vector store design, and reranking. This improves retrieval precision and reduces hallucinations.

Should we fine-tune a model or use RAG?

It depends on your goal. RAG suits use cases where answers must come from frequently updated documents. Fine-tuning suits cases where you need better domain accuracy, a consistent tone, or fewer hallucinations. We assess your data and requirements during the discovery and design phases and recommend the right approach. Many projects combine both.

Can you deploy generative AI on-premise or in a private cloud?

Yes. Open-weight models such as Meta Llama 4 and Stable Diffusion can be deployed in your own infrastructure. This suits organizations that need full control over their data.

How do you keep our data secure and compliant?

Security and compliance are built into the architecture from day one. This includes data access boundaries, PII handling, audit logging, and regulatory compliance. Every integration also has structured access controls and data governance.

Do you build HIPAA-compliant generative AI for healthcare?

Yes. We build HIPAA-compliant systems for clinical documentation, medical summarization, patient communication, and knowledge retrieval. They are designed to reduce administrative burden while keeping the accuracy and auditability healthcare requires.

Which industries do you build generative AI solutions for?

We serve startups, healthcare, banking, financial services and insurance, retail and eCommerce, logistics and supply chain, IT, manufacturing, education and EdTech, marketing and advertising, real estate, government and public sector, and telecommunications.

What is a GAN, and when should we use one?

A Generative Adversarial Network (GAN) generates realistic synthetic content. We design GANs for synthetic data generation, image and media synthesis, data augmentation, and domain-specific creative applications. Each GAN comes with an evaluation framework to validate quality before production.

How do you test and monitor the quality of AI outputs?

We use LLM testing frameworks that measure output quality, consistency, and regression across model versions. We also set up observability on every generation, retrieval call, and model decision. After launch, we monitor output quality and refine prompts and retrieval over time.

What happens if the AI gives a wrong or unsafe answer?

Every system is tested against edge cases, failure scenarios, and adversarial inputs before launch. Fallback handling, output validation, and human escalation paths are built into every deployment.

What does your Snowflake Consulting process look like?

We follow five stages: Discover: use cases, data quality, system environment, and success metrics. Design: model selection, RAG architecture, security model, and evaluation criteria. Develop: fine-tuning, prompt engineering, pipeline build, and integrations. Deploy: staged rollout with full observability and minimal disruption. Optimize: post-launch monitoring and refinement as your needs evolve.

How do you measure the success of a generative AI project?

We define measurable success metrics at the start of every engagement. These include output accuracy, processing time, cost per generation, and user adoption. Development is then built toward those numbers.

What engagement models do you offer?

You can choose project-based development or a dedicated team. Our hiring models include part-time (40–80 hours per month), full-time (160 hours per month), and fixed price.

How do I hire generative AI developers from Techno Exponent?

It takes three steps: access our talent pool, shortlist and select candidates, and kick off the project.

Do you provide support after the solution goes live?

Yes. Our support and maintenance service covers model updates, prompt refinements, integration changes, performance monitoring, and rapid-response engineering support.

How can I get started or get a quote?

Use the "Speak to an expert" button on this page, or schedule a 30-minute meeting with our team. You can also reach us through the contact page to discuss your project.

Microsoft Dynamics 365 consulting services

Microsoft Dynamics 365 Consulting Services

Techno Exponent is a Microsoft Dynamics 365 consulting company and a CMMI Maturity Level 5 certified organization. We help start-ups, scale-ups, and enterprises choose, implement, integrate, and optimize Dynamics 365 ERP and CRM applications, so your finance, sales, service, and supply chain teams work from one connected platform.

Speak to an expert →

Why Work With Techno Exponent?

Techno Exponent is a Kolkata-headquartered AI and software engineering company with teams serving clients in the US, UK, Australia, and India. Our Dynamics 365 consultants combine business-process knowledge with hands-on engineering, so the Dynamics 365 solution we recommend is the one we can also build, integrate, and support.

Microsoft Dynamics 365 Advisory and Strategy Consulting

We help you decide whether Dynamics 365 is the right fit, which applications you need, and in what order to roll them out. You get a clear roadmap, a business case, and a licensing plan before you commit budget.

Fit-Gap Analysis and Solution Design

We map your current processes against Dynamics 365's standard capabilities, identify the gaps, and design the solution. Where the standard product covers a need, we configure it.

Dynamics 365 ERP Implementation

We implement Dynamics 365 Finance, Supply Chain Management, Business Central, and Commerce. This covers financial management, procurement, inventory, warehousing, production, and order management, configured for your regions, currencies, and tax rules.

Dynamics 365 CRM Implementation

We implement Dynamics 365 Sales, Customer Service, Field Service, and Customer Insights. Your teams get a single view of every lead, customer, case, and service request.

Data Migration and Legacy System Replacement

We move your data from legacy ERP and CRM systems, spreadsheets, and platforms such as Salesforce, SAP, or Tally into Dynamics 365. This includes data cleansing, mapping, trial migrations, and reconciliation, with minimal disruption to daily operations.

Integration Services

We connect Dynamics 365 with your website, eCommerce store, payment gateways, banking systems, HR tools, marketing platforms, and third-party applications using APIs, Dataverse, Azure Logic Apps, and Azure Service Bus.

Customization and Extension Development

Our developers build custom workflows, plug-ins, forms, reports, and extensions, following Microsoft's recommended extension model so that your customizations survive future updates.

Power Platform Solutions

We extend Dynamics 365 with Power Apps, Power Automate, Power Pages, and Power BI. Typical projects include internal apps, approval workflows, customer or vendor portals, and executive dashboards.

AI and Copilot for Dynamics 365

We help you adopt Microsoft Copilot in Dynamics 365 and build custom AI on top of your data, including sales-email drafting, case summarization, demand forecasting, document processing, and conversational assistants.

Training, Support and Optimization

We train your users, provide post-go-live support, monitor performance, manage release-wave updates, and run health checks so the system keeps delivering value as your business changes.

	Business Central	Finance and Supply Chain Management	Customer Engagement apps (Sales, Customer Service, Field Service)
What it does	All-in-one ERP for finance, inventory, sales, purchasing, and operations	Enterprise-grade ERP for complex finance, manufacturing, warehousing, and supply chain	CRM for managing leads, customers, cases, and field technicians
Best for	Small and mid-sized businesses	Large or multi-entity, multi-country organizations	Any business that needs better sales and service processes
Typical complexity	Power Platform, Power BI	Power BI, Azure, Copilot	Business Central or F&SCM, Power Platform
Typical timeline	[6–16 weeks]	[4–12 months]	[4–12 weeks per application]

Business Central

Finance and Supply Chain Management

Customer Engagement apps (Sales, Customer Service, Field Service)

What it does

All-in-one ERP for finance, inventory, sales, purchasing, and operations

Enterprise-grade ERP for complex finance, manufacturing, warehousing, and supply chain

CRM for managing leads, customers, cases, and field technicians

Best for

Small and mid-sized businesses

Large or multi-entity, multi-country organizations

Any business that needs better sales and service processes

Typical complexity

Power Platform, Power BI

Power BI, Azure, Copilot

Business Central or F&SCM, Power Platform

Typical timeline

[6–16 weeks]

[4–12 months]

[4–12 weeks per application]

	Standard configuration	Power Platform extension	Custom development
What it does	Uses built-in Dynamics 365 features and settings	Adds apps, automations, and dashboards on top of Dynamics 365	Builds new logic and features with code
Best for	Processes that match industry best practice	Approvals, portals, simple apps, reporting	Unique business rules and complex integrations
Upgrade impact	None	Low	Medium, if not built to Microsoft guidelines
Relative cost	Low	Low to medium	Medium to high
Typical timeline	Days to weeks	Weeks	Weeks to months

Standard configuration

Power Platform extension

Custom development

What it does

Uses built-in Dynamics 365 features and settings

Adds apps, automations, and dashboards on top of Dynamics 365

Builds new logic and features with code

Best for

Processes that match industry best practice

Approvals, portals, simple apps, reporting

Unique business rules and complex integrations

Upgrade impact

None

Low

Medium, if not built to Microsoft guidelines

Relative cost

Low

Low to medium

Medium to high

Typical timeline

Days to weeks

Weeks

Weeks to months

Item	Typical Range (USD)	Timeline
Functional / business consultant	$ 15-25 Per Hour	Based on the functional requirements
Technical consultant / developer	$ 15-25 Per Hour	Based on the functional requirements
Data migration (cleansing, mapping, loading)	$ 15-25 Per Hour	Based on the functional requirements
Integration development	$ 15-25 Per Hour	Based on the functional requirements
Testing and user acceptance support	$ 15-25 Per Hour	Based on the functional requirements
Training and post-go-live support	$ 15-25 Per Hour	Based on the functional requirements

Item

Typical Range (USD)

Timeline

Functional / business consultant

$ 15-25 Per Hour